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Sammi Mai says she was hit by a vegetable which dropped 4ft from a high shelf while she was browsing
A woman has claimed she was taken to hospital after a cauliflower fell on her head while she was shopping in Waitrose.
Sammi Mai, 42, was in a Waitrose in Bath, Somerset, when the vegetable allegedly fell 4ft from a top shelf.
Ms Mai said the vegetable hit her head while she was browsing a bottom shelf.
The impact caused her to black out and she woke up to find the cauliflower next to her, which she said staff later moved back onto the shelf.
Ms Mai was treated in hospital for a severe headache, nausea and dizziness, and was later diagnosed with post-concussion syndrome, The Sun reports.
Ms Mai, a regular Waitrose shopper, branded the supermarket’s response “insulting” after she was sent a £25 voucher and £8 for a taxi fare following the incident.
Ms Lai said: “I was very unwell and I’m still suffering and unable to work.
“I don’t know how the cauliflower fell but they should not store heavy, roundish items like that on the top shelf.
“The staff just put it back on the top shelf so they were not treating the incident seriously.”
Ms Mai, from Kingston, London, had been holidaying with her husband when the incident occurred.
The pair complained to the supermarket customer service team two days later but were told they would need a solicitor if they wanted to pursue the incident further.
Ms Mai said she was disappointed by the supermarket’s response and had not used the gift card.
A Waitrose spokesman said: “Our customer was seen immediately by a trained first aider at the time of the accident and we are sorry to hear she is unwell.
“We take customer safety incredibly seriously and have thoroughly investigated this case – but will consider any new information she wishes to share with us.”